Privacy Policy

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Effective Date: 05/11/2025

Altura Group Global Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide through our website and services.

This Privacy Policy explains how we collect, use, share, and protect your information. By using our website www.alturagroupglobal.com and related services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal and Business Information

• Full name
   
• Email address
   
• Phone number
   
• Business name and structure
   
• Billing information
   
• EIN or legal business documents (if provided for consulting)
   

B. Technical Information

• IP address
   
• Browser type
   
• Device information
   
• Operating system
   
• Referral URLs
   
• Cookies and analytics data
   

2. How We Collect Information

We collect data through:

• Website forms (e.g., contact or intake forms)
   
• Email communication
   
• Booking or onboarding systems
   
• Payment processing (via Stripe or other third parties)
   
• Cookies and similar technologies (e.g., Google Analytics)
   

3. How We Use Your Information

We use your information to:

• Provide and improve our services
   
• Process transactions and send invoices
   
• Develop customized client strategies and consulting solutions
   
• Communicate updates and important notifications
   
• Maintain internal records
   
• Comply with legal obligations
   

4. Legal Basis for Processing (for EU/UK Residents)

If you’re located in the European Economic Area or UK, we process your data under these lawful bases:

• Your consent
   
• Performance of a contract
   
• Legal obligations
   
• Legitimate interest (e.g., communication, business development)
   

5. Sharing of Information

We do not sell your data.
We may share your information with trusted third parties for operational or legal purposes, including:

• Payment processors (e.g. Stripe)
   
• Business automation and AI tools (as opted into)
   
• Legal or regulatory authorities (if required)
   

6. Cookies and Tracking Technologies

Our site uses cookies to enhance your experience, analyze traffic, and support marketing efforts.
You can control cookies via your browser settings.
For more information, see our [Cookie Policy] (link or embed if separate).

7. Data Retention

We retain your information only as long as needed to:

• Deliver our services
   
• Meet legal and tax requirements
   
• Maintain proper business records
   

You can request deletion of your data by contacting us (see Section 11).

8. Your Rights

Depending on your location, you may have rights including:

• Accessing your personal data
   
• Correcting or deleting personal information
   
• Opting out of marketing communications
   
• Withdrawing consent at any time
   
• Requesting data portability
   

California Residents (CCPA):
You have the right to:

• Know what personal data we have collected
   
• Request deletion of your data
   
• Opt out of data “sale” (we do not sell data)
   

To make a request, please email info@alturagroupglobal.com.

9. Data Security

We use appropriate security measures to protect your data, including:

• Encryption
   
• Restricted access to sensitive data
   
• Secure third-party integrations (e.g. Stripe and encrypted CRMs)
   

That said, no method of data transmission is 100% secure. You use our services at your own risk.

10. International Transfers

If you are located outside the United States, your data may be transferred and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

11. Contact Us

If you have questions or wish to exercise your rights, contact:
Altura Group Global Inc. Privacy Office
Email: info@alturagroupglobal.com

12. Updates to This Privacy Policy

We may revise this policy periodically. Material updates will be posted on our website or communicated via email. Continued use of our services after updates constitutes acceptance of the revised policy.